THE Malaysian Airways’ (MAS) in-flight catering has come beneath scrutiny just lately when the nationwide service acknowledged on its web site that passengers can be allowed to pack their very own meals.
This transfer took place as a result of termination of a long-standing relationship between Malaysian Airways Group (MAG) and Brahim’s Meals Providers Sdn Bhd (BFS) on Aug 31. BFS is a 30:70 joint-venture between MAS and Brahim’s Holdings Bhd (BHB) which was delisted from the Predominant Board Bursa Malaysia on June 3 this yr.
The transfer was met with widespread ridicule with the nationwide service being accused of missing correct planning to cope with the termination of catering companies by BFS.
Earlier, the principle level of competition was MAG’s request to incorporate a brand new termination for comfort clause within the contract extension between MAS and BFS which BHB stated was one thing that had by no means been included with its 35 airline prospects, together with the nationwide service.
Typically, a termination for comfort clause permits a celebration to terminate the contract for any motive by giving a written discover at the very least 30 days upfront.
The long-standing partnership between MAG and BHB ended after a “thorough and extended” negotiation interval. It has since been reported in The Edge that BFS is prepared to re-open negotiations to proceed supplying MAS its in-flight meals.
“Sure, actually. We’d be glad to proceed the connection if we will come to phrases on the settlement,” BHB founder and govt chairman Datuk Seri Ibrahim Ahmad informed a information convention final week.
Extending olive department
BHB group CEO Mohd Fadhli Abdul Rahman informed the media that though the caterer is “very open” to have MAG on board once more, provided that the airline contributed to nearly 50% of BFS’ income, he nonetheless pressured that the phrases must be honest.
“The brand new clause that’s talked about within the contract is nearly as good as not having a contract. Why ought to we settle for the clause if we find yourself with larger price?” he questioned.
“I’m doing a very reasonable enterprise. If the phrases are honest, then we’re prepared to simply accept it. Nonetheless, in the event that they don’t come again, we are going to proceed to cater to the 35 airways which we’re already offering companies to.”
Since re-negotiations are being mooted, possibly it’s excessive time for higher transparency within the course of to make sure that the costs being levied are honest compared to different airways and suppliers.
One other bone of competition has been the standard of the fare being served on MAS flights. There have been quite a few events when irate passengers have highlighted the dire high quality of meals being served.
Maybe a clause permitting for periodic critiques to make sure excessive requirements are maintained is inserted.
Whereas considering to buy70% stake it doesn’t already personal from BHB, MAG group managing director Datuk Captain Izham Ismail has shared that MAS additionally has the choice to have extra various service suppliers for our in-flight meals.
“MAG is open to all suppliers together with Malindo Catering and AirAsia’s Santan that meet our requirements and are capable of present decisions to our prospects. We are able to have as many as 20 or 30 suppliers,” The Edge cited him as telling chosen media final week (Sept 5).
MAG is at the moment working with eight service suppliers for its in-flight meals, together with its 60%-owned unit MAS Awana Providers Sdn Bhd and Pos Aviation Sdn Bhd.
In any case, Malaysians take nice pleasure of their meals and for a lot of worldwide guests, the in-flight meal could also be their very first style of Malaysian delicacies.
Maybe it isn’t an excessive amount of to ask that the caterer be held to a better commonplace given they’re performing as flag bearers for a complete nation’s delicacies? – Sept 11, 2023